Sian Global Services Limited Job Recruitment for Customer Service Representative 2023

Applications are invited from interested and suitably qualified candidates for Sian Global Services Limited Recruitment 2023/2024.

Sian Global Services, a management firm that is changing lives of many & empowering them to be employers of labour, is recruiting to fill the position below:

  • Job Title: Customer Service Representative
  • Location: Ifako Ijaye, Lagos
  • Employment Type: Full-time

Job Summary

  • We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
  • To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.


  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.


  • Minimum of National Diploma
  • Comfortable using computers.
  • Experience working with customer support.
  • 1 – 5 years work experience.
  • Ability to stay calm when customers are stressed or upset.

N100,000 – N150,000 / month.

How to Apply

Interested and qualified candidates should send their CV to the “Human Resource Department” via: using the Job Title as the subject of the email.

Note: Only qualified Candidate will be contacted

Application Deadline  18th July, 2023.

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