Applications are invited from interested and suitably qualified candidates for Danpris and Sons Nigeria Limited Recruitment 2023/2024.
Danpris & Sons Nigeria Limited offers the following services: Advertising, Business consultancy, Human Resource Management, Health Management, Branding, etc.
We are recruiting to fill the position below:
- Job Title: Customer Service Representative
- Location: Lagos
- Employment Type: Full-time
Responsibilities
- We are hiring a customer service representative to manage customer queries and complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
Requirements
- High School Diploma, General Education Degree, or equivalent.
- 1 – 4 years work experience.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
How to Apply
Interested and qualified candidates should send their CV to: danprisnigltd@gmail.com using the Job Title as the subject of the mail.
Application Deadline 16th August, 2023.
Danpris & Sons Nigeria Limited offers the following services: Advertising, Business consultancy, Human Resource Management, Health Management, Branding, etc.
We are recruiting to fill the position below:
- Job Title: Cabin Crew
- Location: Lagos
- Employment Type: Full-time
Responsibilities
- We are currently looking for a candidate that will be able to create a pleasant flight experience for our guests.
- Understand the duties of your assigned position during flight and act your best.
- Ensure the satisfaction of passengers by answering questions and offering them assistance.
- Check cabin before take-off to ensure compliance to safety regulations.
- Welcome travelers on board and help them to their seats when necessary.
- Serve food and beverages and sell products.
- Give the “safety” presentation in a well-prepared manner.
- Monitor the cabin frequently for the entire duration of the flight.
- Adhere to established regulations and procedures.
- Remain calm and offer assistance to passengers in the event of an emergency.
- Give particular attention to passengers with special needs (children, disabled, elders, etc).
- Prepare accurate reports concerning any significant issues or happenings.
Requirements and Skills
- Interested candidates should possess a Bachelor’s Degree, HND, Master’s Degree, NCE, OND, SSCE / GCE / NECO or FSLC qualification in relevant fields with 1 – 5 years work experience.
- Exceptional communication and presentation skills.
- Cool-tempered and patient with an aptitude in resolving issues.
- Proven experience as Cabin Crew or related customer service experience.
- Fluency in English and knowledge of additional languages is a strong advantage.
- Basic skills in MS Office.
- Customer-oriented approach.
- Clean, professional appearance and healthy constitution.
Salary
N100,000 – N150,000 monthly.
How to Apply
Interested and qualified candidates should send their CV to: danprisnigltd@gmail.com using the Job Title as the subject of the mail.
Application Deadline 31st August, 2023.